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ALPHA D Hair Salon

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Update July 08, 2024

Thank you for supporting us all the time. 

— Salon cancellation policy update—

If you wish to cancel or change your appointment, please contact us within 48 hours of your appointment by any of the following methods.

  • By phone
  • Online booking: Please reschedule or cancel your appointment in your Fresha account by yourself.
    Cancellations or changes made more than 48 hours prior to the reserved date and time are free of charge.

If you cancel your appointment without giving at least 48 hours’ notice prior to your appointment will result in a charge of 50% of the service amount. 

Salon understands that sometimes schedules change and therefore requests at least 48 hours notice when canceling or rescheduling your appointment.

Appointments canceled within 48 hours or for which clients are a “No-Show” for will incur a charge of 50% of the service amount.

Update Sep 01, 2021

Based on BC government’s new set of COVID-19 safety protocols effective Aug 25,2021

ALPHA D Hair Salon is required to wearing the Mask for entering the salon.

for protect our stylists and customers Your stylists will keep wearing the mask from now and on.

you are no longer required to do health screening form on the web,

but please stay at home if you are sick.

We will help your reschedule.

 

  1. Do you have any of the following symptoms;
    fever, cough, shortness of breath or difficulty breathing?
  2. Do you have at least two of these symptoms;
    chills, repeated shaking with chills, headache, sore throat, new loss of taste or smell?
  3. Have you, or anyone in your household, returned from a trip outside of country within the last 14 days?
  4. In the past 14 days, have you been in contact with someone with, or suspected to have, COVID-19?
  5. In the past 14 days, have you been directed by Public Health to self-isolate?

Do any of above these questions apply to you YES,
Please contact us for cancellation your appointment.

Update May 18, 2020

 

PLEASE READ CAREFULLY

Thank you to all our customers for your patience and support.

We would like to announce we will be back behind the chair May 19, 2020. (Downtown May 20) The health/safety of our staff & customers will remain our number one priority and although we open it is NOT business as usual.

Please read carefully, How will the salon operate…

Safety Measures Will The Salon Practice

For safety of our staff & customers, we must reduce staff & customers in our salon. Here is how the salon will operate;
  • Working hours will be 10:30 AM-6:30 PM
  • Max 4 stylists per shift
  • No more than 8 people in the salon at a time
  • Chairs, stations, shampoo units & tools will be sanitized between each customer
  • Stylist is wearing a mask during every appointment
  • We prefer Card payment (Debit/Visa/Master)
  • No food/beverages
  • No magazines
  • No walk-in customers
​

SAFETY PROTOCOLS FOR CLIENTS

  • Please manage your physical condition from the time that you make your appointment until you come to the salon
  • If you feel unwell or have COVID-19 symptoms, please contact us immediately (fever, cough, strong fatigue, etc)
  • When you come to the salon, we will ask some questions about your physical condition and measure the temperature
  • Customers must sanitize hands upon entry to the salon
  • Please wear MASK from the beginning to end
  • Customers must come alone, please do NOT bring friends/family/children to the appointment
  • Please practice social distancing
  • We allow customers to bring your own beverages, Please bring a lid with you
  • We are unable to store your coat or stuff.